For International orders under $240, you can choose between the following delivery options:

  • International Standard at a flat rate of $10, or
  • International Express at a flat rate of $30

For International orders over $240, International Standard delivery is provided FREE of charge and you have the option to select
International Express at a flat rate of $30.

Below is a table that outlines the estimated delivery timeframes for Standard and Express services to various destinations:

Delivery Service & Estimated Timeframe
Destination Standard Express
North America 6 - 9 3 - 5
United Kingdom 7 - 10 4 - 6
Europe 10 - 12 5 - 7
Asia 5 - 8 2 - 4
Rest of the World 12 - 14 6 - 8

General shipping overview

All successful orders placed will be processed within 2 business days of receiving your order.

The delivery timeframes indicated are based on delivery to metro areas, allow additional time for delivery to regional or country areas. Please also note that these delivery times are only estimates and unfortunately cannot be guaranteed. We ask that customers who require their order more urgently select the Express option upon checkout to ensure faster delivery.

Please consider the shipping address you provide – you should provide an address that will be attended during normal business hours as you may need to sign for your package. If you would like to have your parcel insured please email, as parcel cover will incur an additional cost.

You will receive a tracking number via email once your order is dispatched.

Customs duties or taxes are not payable by Matteau. Please check with your local customs authority on any customs duties or taxes that are payable by you – note that regulations and guidelines differ by country.

If you require more information on shipping, please email us at